Chat ai is a product provided byZhouqun(hereinafter referred to as "we"), which attaches great importance to protecting the personal information of users (hereinafter referred to as "you"). When you use Chat ai services, we will collect and use your personal information in accordance with the Chat ai Privacy Policy (hereinafter referred to as "this article"). You should use our services after carefully reading and fully understanding this article. When you select and click [Agree] in the pop-up window, it means that you understand this article and agree that we will collect and use your information in the manner specified in this article. If you have any questions, opinions or suggestions about the content of this article, you can contact us through various methods provided by the Chat ai platform.
This article will help you understand the following content:
1、 How do we collect your personal information
2、 How do we use cookies and similar technologies
3、 How do we use your personal information
4、 How do we protect your personal information
5、 How to access, correct, and delete your personal information
6、 Protection of information for minors
7、 Update of Privacy Policy
8、 Contact us
9、 Third party SDK information disclosure ---------------------------------------------
1、 How do we collect your personal information:
Personal information refers to various types of information recorded electronically or in other ways that can identify the identity of a specific natural person or reflect the activities of a specific natural person, either individually or in combination with other information. Personal information includes: personal basic information (device information (including hardware serial number, device MAC address, software list, unique device identification code [such as IMEI/android ID/IDFA/OPENUDID/GUID \ SIM card IMSI information, etc.]); User name, user ID; During your use of the Chat ai service, we will collect information that you have voluntarily provided or generated as a result of using the service in the following manner, in order to provide you with our services and ensure the security of your account:
1.1 Registration and membership functions:
1.1.1 When you use the registration and membership functions, we will collect your phone number and mobile verification code matching results to create a Chat ai platform account and password for you.
1.1.2 In order to facilitate the use of the product, you can actively supplement your nickname and profile picture during registration or subsequent use.
If you log in to the Chat ai platform through other means, we will request your personal information from the associated third party.
1.1.4 Mobile phone numbers belong to personal sensitive information, and we collect such information to meet the requirements of relevant laws and regulations for network real name registration. We will collect your real name identity information with your consent or if you voluntarily provide it. This information is sensitive and refusing to provide real name identity information may result in you being unable to log in or subject to corresponding restrictions during use.
1.2 Feedback function:
1.2.1 Contact information (phone, email), feedback, user ID, device model, screen resolution, operating system information.
1.3 Network diagnostic function:
1.3.1 Product version information, user ID, device model and manufacturer, device unique identifier, browser type and settings operating system and application version, network access method, network status, operator type, local DNS gateway information, and local IP.
1.4 Crash reporting function:
1.4.1 Main board information, CPU instruction set information, display screen parameters, supported ABIS, hardware identification code, phone manufacturer, revision list, compilation type, hardware serial number, build date, setting parameters, version, system customization vendor, device DPI, memory size, SD storage size.
1.5 Cache download function:
1.5.1 When you need to download images, videos, etc., we need to write and read your storage card permissions to ensure that you successfully download the required images, videos, etc. If you refuse, it will prevent you from achieving the above functions.
1.6 Other information collected with your consent.
2、 How do we use cookies and similar technologies
2.1 To ensure the normal operation of the website, we will store small data files called cookies on your computer or mobile device. Cookies typically contain identifiers, site names, and some numbers and characters. The main function of cookies is to facilitate your use of website products and services, as well as to help the website count the number of independent visitors, etc.
2.2 When you use our services, we may use cookies or similar technologies to collect some of your personal information, such as your website visiting habits, your login information, etc. Cookies and similar technologies collect such information for your necessary use of our services, simplify the steps you repeat (such as registration and login), protect your information and account security, improve our products and services, etc. We promise to use cookies and similar technologies only within the scope of the purposes stated in this privacy policy.
2.3 If your browser allows, you can manage, (partially/completely) reject cookies or similar technologies through your browser's settings; Or delete cookies or similar technical files already stored on your computer, mobile device, or other device, so that we cannot track all or part of your personal information. If you need detailed information on how to change browser settings, please refer to the relevant settings page of the browser you are using.
3、 How do we use your personal information
3.1 Sharing: Your personal information is an important basis and component of our services to you. For your personal information, we only collect and use it for the purposes and scope described in this article or in accordance with legal and regulatory requirements, and strictly keep it confidential. We will not share your personal information with third parties unless one or more of the following situations exist:
3.1.1 Obtain your explicit authorization and consent in advance;
3.1.2 Your proactive requests;
3.1.3 According to laws and regulations, litigation dispute resolution needs, or requirements proposed by administrative or judicial authorities in accordance with laws and regulations;
3.1.4 Share your personal information with Chat ai's affiliated parties. But Chat ai will only share necessary personal information and is subject to the constraints of this article. If the affiliated parties of Chat ai want to change the purpose of processing personal information, they will seek your authorization and consent again.
3.1.5 Sharing with third parties in order to protect the rights, property safety, or public interests of you, Chat ai, and other users from harm;
3.1.6 Necessary Sharing with Some Business Partners: You understand and are aware that in order to facilitate the smooth development of necessary and reasonable business and fulfill our obligations in relevant user agreements or this privacy policy, we may share your information with partners and other third parties (details can be found in the "Third Party SDK Information Disclosure" section). But we will only share your personal information for legitimate, legitimate, necessary, specific, and clear purposes, and only share personal information necessary for providing services. Our partners have no right to use the shared personal information for any other purpose. We will require companies, organizations, and individuals with whom we share personal information to comply with confidentiality agreements and require them to handle personal information in accordance with Chat ai's instructions, this article, and any other relevant confidentiality and security measures.
3.1.7 Other laws and regulations, as required by judicial or administrative authorities.
3.2 Transfer:
We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:
3.2.1 Obtain your explicit authorization or consent in advance;
3.2.2 To meet the requirements of laws, regulations, procedures, or mandatory government requirements or judicial rulings;
3.3 Public Disclosure:
We will only publicly disclose your personal information in the following circumstances:
3.3.1 Obtain your explicit consent;
3.3.2 Based on legal regulations, procedures, litigation, or mandatory requirements from government regulatory authorities.
3.4 Exceptions:
In the following situations, sharing, transferring, or publicly disclosing your personal information does not require your prior authorization and consent:
3.4.1 Directly related to national security and national defense security;
3.4.2 Directly related to public safety, public health, and major public interests;
3.4.3 Directly related to criminal investigation, prosecution, trial, and enforcement of judgments;
3.4.4 In order to protect your or other individuals' significant legitimate rights and interests in life, property, etc., but it is difficult to obtain my consent;
3.4.5 Personal information that you disclose to the public on your own;
3.4.6 Personal information collected from legally disclosed information, such as legitimate news reports, government information disclosure, and other channels;
3.4.7 Necessary according to the relevant agreements or other written documents signed and performed with you;
3.4.8 Personal information collected has been anonymized or de identified;
3.4.9 is necessary for legitimate news reporting;
3.4.10 For academic research purposes, such as the necessity of conducting statistical or academic research for research institutions
3.4.11 Other situations stipulated by laws and regulations.
4、 How do we protect your personal information
4.1 To ensure the security of your personal information, we strive to take various reasonable physical, electronic, and management security measures to protect your personal information from leakage, damage, or loss, including but not limited to SSL, information encryption storage, data center access control, etc.
4.2 We will store your personal information in accordance with the requirements of laws and regulations such as the Cybersecurity Law.
4.3 We will keep your personal information for no less than six months and no more than 20 years. After the deadline expires, we will anonymize your personal information to ensure its security.
4.4 We only allow employees who need to know your personal information to know your personal information, and have established strict access control and monitoring mechanisms for this purpose. We have also implemented strict management measures for employees or outsourced personnel who may come into contact with your personal information, including but not limited to implementing different permission controls based on different positions, signing confidentiality agreements with them, and monitoring their operations. We have established a sound information security management system and internal security incident handling mechanism, and we will regularly provide information security management training to responsible personnel and employees. We will take appropriate security measures and technical means that comply with industry standards to store and protect your personal information, in order to prevent its loss, unauthorized access, public disclosure, use, modification, damage, loss or leakage.
4.5 We will provide corresponding security measures according to existing technology to protect your information and provide reasonable security guarantees. We will do our best to prevent your personal information from being leaked, damaged or lost. If a personal information security incident unfortunately occurs, we will promptly inform you of the basic situation and possible impact of the security incident in accordance with legal requirements, the disposal measures we have taken or will take, suggestions for you to independently prevent and reduce risks, and remedial measures for you. We will promptly inform you of the relevant situation of the event through email, phone, notification, and other means. If it is difficult to inform the personal information subject one by one, we will take reasonable and effective measures to publish an announcement. At the same time, we will also proactively report the handling of personal information security incidents in accordance with regulatory requirements.
4.6 Please be aware and understand that the internet is not an absolutely secure environment. We strongly recommend that you assist us in ensuring the security of your account through secure means, the use of complex passwords, and other means. If you find that your personal information has been leaked, especially your account or password, please contact us immediately according to the contact information provided in this article, so that we can take timely measures to protect the security of your personal information.
5、 How to access, correct, and delete your personal information
5.1 During your use of the Chat ai platform services, in order to make it more convenient for you to access, correct, and delete your personal information, and to protect your right to withdraw your consent to the use of personal information and cancel your Chat ai platform account, we have provided corresponding operation settings in the product design. You can manage your personal information in the settings.
5.1.1 You can review or update the personal information you submitted to Chat ai. In general, you can view or modify your information at any time.
5.1.2 In the following situations, you may request us to delete personal information: if our collection and use of your personal information violates laws and regulations; If we collect and use your personal information without your explicit consent; If our handling of personal information seriously violates our agreement with you; If you no longer use our products or services, or if you voluntarily cancel your account. When we assist you in deleting relevant information, due to applicable laws, regulations, and security technology requirements, we may not be able to immediately delete the corresponding information from the backup system. We will securely store your personal information until the backup can be cleared or anonymized.
5.1.3 If you wish to withdraw your consent or change the scope of authorization for related functions, you may modify the relevant settings through your hardware device. After you withdraw your consent or authorization, we will no longer be able to provide you with the services corresponding to the withdrawal of consent or authorization. But your decision to withdraw your consent or authorization will not affect any personal information processing that has already been carried out based on your consent or authorization.
5.1.4 If you wish to cancel your Chat ai platform account, you can do so through email Contact us and request us to cancel your account or delete your information. Before you cancel your account, we will verify your personal identity, security status, commonly used devices, and other information. Before you cancel your account, we will verify your personal identity, security status, commonly used devices, and other information. Received user account cancellation upon receipt.
5.1.5 If you need a copy of your personal information, you can contact us via email Contact us, and after verifying your identity, we will provide you with a copy of your personal information (such as basic information and identity information) when using the Chat ai platform services, except as otherwise provided by laws and regulations or this privacy policy.
5.2 In addition, if you are unable to access, correct, or delete your personal information, or if you need to access, correct, or delete other personal information generated by your use of Chat ai platform services, or if you believe that we have engaged in any violation of laws and regulations or any agreement with you regarding the collection or use of personal information, you may contact us via email Contact us and your feedback will be promptly addressed.
6、 Protection of information for minors
6.1 Chat ai reminds parents or guardians to guide minors under the age of eighteen to use the services provided by Chat ai. If you are a minor, Chat ai suggests that you ask your parents or guardians to carefully read this article and seek their consent and guidance before submitting personal information.
6.2 We will protect the personal information of minors in accordance with relevant national laws and regulations. If at any time the guardian has reason to believe that we have collected personal information of minors without their consent, please contact us and we will take measures to delete the relevant information as soon as possible.
7、 Update of Privacy Policy
7.1 We encourage you to consult our privacy policy every time you use our services.
7.2 You understand and agree that in order to provide you with better services, we need to revise and update this privacy policy in a timely manner based on the development of Chat ai platform products and services. We will publish the updated privacy policy prominently on the Chat ai platform. If you do not agree with the updated privacy policy content, you should not use or immediately stop using the Chat ai platform services.
8、 Contact us
If you have any questions, please feel free to contact us with seetings。If you have any questions, opinions, or suggestions regarding this privacy policy during the use of the software, you can contact us through the above contact information.
Privacy Policy Effective Date:February 27th
Privacy Policy Generation Date: February 27th